CALL EMS IN
When you think someone is badly hurt or suddenly sick and in danger,
call EMS immediately. EMS stands for emergency medical
services. One call connects you with a whole emergency medical team
—emergency dispatch operators, emergency medical technicians,
paramedics, physicians and nurses who are specially trained to
handle these situations.
Call EMS when you think someone's life is threatened: when someone
faints or collapses, has persistent chest pain or difficulty
breathing or is badly injured. If you are not sure if it is an
emergency, do call EMS.
DON'T CALL EMS
Going to a doctor's appointment, bandaging a scraped knee or filling
a prescription does not require professional EMS assistance. But
calling EMS in non-emergencies does tie up the system and make it
harder for EMS personnel to do their job responding to serious
Again, if you're not sure if it's an emergency, do call EMS.
KNOW YOUR LOCAL
EMERGENCY TELEPHONE NUMBERS
may know your local Emergency Medical Services as the ambulance
service, the rescue squad, the fire department, the paramedics or
9-1-1. What's important is to know how to contact them for
communities that have a 9-1-1 system, simply dialing 9-1-1 in an
emergency connects you to EMS, the police and the fire department.
Other areas have separate phone numbers to call for medical, police
and fire emergencies. Find out what they are and keep the list of
emergency numbers by your telephone. In an emergency, every second
counts. Don't waste time looking for the correct phone number, have
KNOW WHAT TO SAY
information you give the emergency dispatch operator helps EMS help
Stay calm, clearly speak and stay on the phone until the emergency
operator tells you to hang up.
Tell the emergency dispatch operator where to find the person
needing emergency care, who is hurt or sick and what
happened. The emergency operator will also need to know what
condition the victim is in and if any help is being given.
Give the exact location of the emergency. Point out any
landmarks-nearby intersections, bridges, buildings-that will help
the ambulance driver find you. And leave your name, address, and
telephone number in case the emergency operator needs to get back in
touch with you.
You've called for help. The ambulance is on
the way. What do you do while you wait?
the emergency operator gives you specific instructions, remember
them and carry them out.
Don't move someone who is injured unless they are in
danger. Do try to keep them as warm and comfortable as
someone else is with you, send them to meet the ambulance. Make it
easy for the ambulance driver to spot you by turning on a porch
light or marking you location with a flare or bright cloth.